Recapture has already helped merchants generate over $150,000,000 in additional revenue since 2015. The average store recovers an additional 10% of gross revenue with Recapture with no additional traffic to your store.

Start recovering lost carts!

With Recapture you get:

• Abandoned cart recovery. Automatically send personalized, responsive emails to customers who abandon their shopping cart. Every email includes links that regenerate the customers exact session on your store, regardless of the device they are on.
• SMS messages for abandoned carts and order notifications. Recapture now supports SMS messages to do cart recovery and order/shipping updates. Recapture lets you use the right channel to reach your customers.
• Segmented, targeted campaigns. Build segments for each campaign to send highly relevant and targeted emails to each customer. Sending relevant emails will result in higher open rates and more conversions. Segments are intuitive and quick to create!
• Email collectors, Add to Cart popup & exit intent popups. Deploy a fully responsive email collector popup to build your email list and help identify more carts. Choose from their customizable templates or provide your own, then decide exactly when and where to show a popup to each customer.
• Amazing analytics. Know exactly how your campaigns perform, down to the email.  Stay in the loop with daily, weekly, or monthly email reports. All the numbers you care about, delivered right to your inbox.
• Watch your customers, LIVE. Recapture has a Live Cart Feed, letting you watch your customers in real time add and remove items from carts. No one else has this feature!
• Ease of use for everyone. Drag-and-drop email editor built with non-technical folks in mind. And they support custom HTML too, if you want to get fancy.
• All the heavy lifting with delivery. Fully responsive emails, pre-tested on all major email clients. Mail delivery issues are a thing of the past (Recapture handles DKIM, SPF, blacklists, reply-to, etc). And they support custom sender domains, too.
• Integrations you can use. Automatic sync to your Mailchimp lists. Connect to Zapier, too, which opens thousands of triggered actions all supported from Recapture.
• Reliable to the core. Built on Amazon Web Services for reliability and speed. No need to worry if they can handle your traffic!
• Painless setup and excellent support. 5-minute setup, no joke — that’s all it takes. And if you run into issues, they have responsive live chat and email support.

Here’s a screenshot from the Recapture demo store (a real, live store that’s been anonymized) to show you what’s possible:

Recapture is backed by a team with a long history of ecommerce success. Recapture for Easy Digital Downloads works on any store and scales automatically with an AWS load-balanced, multi-server infrastructure. They handle stores of all sizes from $2,000 to $20 million. No need to worry as you grow!

The post Recapture first appeared on Easy Digital Downloads.

Resend Receipt supports retrieving customer purchases by the following information:

• Purchase Key
• Payment ID
• License Key (requires Software Licensing)

When logged out of their account, visitors can be presented with a form to enter the necessary information to have their receipt resent to the email address they used at the time purchase.

Additional Features:

• Integrates directly with the Purchase History shortcode in Easy Digital Downloads
• Optionally, site owners can also receive email notifications when a customer requests a receipt be resent.
• Built-in rate limiting, to prevent continually submitting the same request over and over.
• Supports enabling on a per-product basis.

The post Resend Receipt first appeared on Easy Digital Downloads.

Features

Send customers unique, direct messages

The customer page in the dashboard is extended to include a new view where a custom, unique message can be crafted and delivered to the customer.

Messages sent to customers and vendors from the dashboard can also include attachments so you can send customers files quickly and conveniently. EDD Message also integrates with our Amazon S3 extension so files can be selected from your S3 buckets and used as attachments.

Log all unique messages sent to customers

EDD Message keeps a record of all the messages that have been sent for you to reference in the future. Messages sent to a specific customer are visible on the Message view for that customer and a table of all logged messages is included in Reports – > Logs.

Support for Frontend Submissions

For Frontend Submissions users, this extension is even more useful. EDD Message has been designed to work perfectly with Frontend Submissions so marketplace store owners can not only communicate better with vendors, but vendors can also be given the ability to message their own customers.

Messaging vendors

Now, when viewing a vendor in the dashboard, a new view for messaging the vendor directly is included.

Allow vendors to message customers directly

EDD Message does more than just allow store owners to communicate better with customers. Vendors are also given a messaging form for sending unique emails to customers who’ve purchased their products.

View logged emails

Interested in keeping a record of the emails sent through your digital store? EDD Message includes settings with which you can select the types of messages to keep a record of. When any of those settings are checked, a log of all messages of the selected type will be stored so that you can view them later. These message types include:

• Administrator to customers or vendors
• Purchase receipts
• Vendor messages to customers (requires Frontend Submissions)
• Customer messages to vendors (requires Frontend Submissions)

Screenshots

The post EDD Message first appeared on Easy Digital Downloads.

Once activated, you will have the option to enable a “global” form subscription that all customers are given an option of subscribing to during checkout. You can also enable automatic subscriptions to one or more forms for purchasing specific products.

ConvertKit is one of the premier solutions for email marketers. It’s simple to use yet exceptionally powerful. When combined with Easy Digital Downloads, you can step up your marketing efforts, resulting in more sales and happier customers.

The post ConvertKit first appeared on Easy Digital Downloads.

At this time the extension supports sending emails during payment status changes but will include support for additional actions in the future.

The post Conditional Emails first appeared on Easy Digital Downloads.

EDD Email Reports solves this conundrum by fetching all of your store’s important statistics and packing them into a detailed sales report email that summarizes how your products are selling for the current day, week, month, and rolling 7 and 30 day intervals.

You’ll know which products are selling the best, allowing you to focus your efforts on pushing the downloads that are working, or, paying more attention to the ones that are moving more slowly.

Let this extension make sense of your store data for you and deliver it conveniently straight to your inbox.

Requires Easy Digital Downloads 3.3.0 or later.

Letter designed by Samuel Q. Green from the Noun Project

The post EDD Email Reports first appeared on Easy Digital Downloads.

A simple and powerful way to integrate your Easy Digital Downloads store with 5,000+ third party web services, including Highrise, Twilio, Campaign Monitor, MailChimp, Xero, Zendesk, Dropbox, Google Docs and more!

Sample use cases

• Email & SMS: Send notifications when a new purchase is made (e.g. Twilio, Gmail)
• CRM: Add leads/contacts and notes to your CRM (e.g Highrise, Salesforce)
• Accounting: Create invoices and contacts in your accounting system (e.g. Xero)
• Mailing List: Update your mailing list through MailChimp, Campaign Monitor, AWeber, SendGrid, and others
• Spreadsheets: Add orders to a shared spreadsheet or CSV file, perhaps through Google Docs, Dropbox, or Google Drive
• Contacts: Add customer details to your address book (Google Contacts)
• Help Desk: Add a ticket to your help desk system powered by Zendesk, Desk.com, or others
• Team Chat: Send an instant message to your team’s chat room using Hall, Slack, Hipchat, and others

Unlimited possibilities. With over 5,000 webapps and services supported by Zapier, there really is no limit to the things you can do with Zapiar and Easy Digital Downloads.

Make managing your online store easier by automating common tasks with Zapier.

Note: To enable Easy Digital Downloads as an integration in your Zapier account, click this link to gain access to the zap. You will need the extension and the connection in Zapier to use this integration.

Need a Zapier account? Signup via this link!

Requirements

• Easy Digital Downloads v2.0 or later
• a Zapier account
• WordPress 3.8 or later

The following Easy Digital Downloads core triggers are available:

• New customer
• Updated customer
• New order created
• Pending order created
• Order failed
• Order abandoned
• Order refunded
• Order revoked
• Pre-approved order created
• File downloaded

When using Recurring Payments, the following additional triggers are available:

• New subscription created
• Subscription renewal payment processed
• Subscription renewed
• Subscription completed
• Subscription expired
• Subscription failing
• Subscription cancelled

When using Software Licensing, the following additional triggers are available:

• New license key created
• License key status changes to active
• License key status changes to inactive
• License key expired
• License key disabled
• License key activated
• License key deactivated

The post Zapier first appeared on Easy Digital Downloads.

Just activate the plugin and all the download’s files (including bundled downloads) will be attached to the purchase receipt. You can also override this setting and enable it on a per download level.

Pay special attention to the size of your download attachments. This extension is great for sending files as attachments, but a large file over 10mb may not reach a customer’s inbox. Some customer’s may have the maximum size for an email set even lower. Also note that this plugin does not remove download links from the purchase confirmation page (this can be done by editing the shortcode-receipt page), or the purchase confirmation receipt (you can remove download links from the email yourself).

The post Download Email Attachments first appeared on Easy Digital Downloads.

Upon purchasing a specific item—let’s call it Product X—customers will receive a customized email concerning Product X. This ensures they receive all the information they need without cluttering their inbox. You can choose to only send the email for Product X, or send it in addition to the standard EDD Purchase Receipt.

Key Features:

• Personalized Email Content: Give product-specific details to improve customer onboarding and experience with your products.
• Effortless Testing: Verify the appearance and content of your custom emails easily with the “Send Test Email” option.
• Control Email Deployment: Simple management with an intuitive interface. Add as many custom product emails as you need.
• Dynamic Product Tagging: Utilize the {download_name} email tag in your subject line or email body to dynamically include the product name, ensuring each communication is appropriately personalized.

This extension simplifies administrative workflows and significantly enhances customer engagement by delivering tailored information that adds value to each purchase.

The post Per Product Emails first appeared on Easy Digital Downloads.

The email sent is the same as defined in Downloads → Settings → Emails.

The post Per Product Notifications first appeared on Easy Digital Downloads.

You can enable a “global” newsletter list, which all customers can have the option of signing up for during checkout. You can also select one or more lists that customers will be automatically subscribed to when purchasing specific products.

The post GetResponse first appeared on Easy Digital Downloads.

You can automatically subscribe customers to specific lists based on what they purchased, and allowing customers to opt themselves into a list during checkout.

You can enable a “global” newsletter list, which all customers can have the option of signing up for during checkout. You can also select one or more lists that customers will be automatically subscribed to when purchasing specific products.

This extension also integrates with Free Downloads to allow automatic subscription to newsletters when customers download a free product.

It is a easy and powerful way to grow your email list. You’ll be able to keep in touch with customers and drive repeat business for your online store.

The post ActiveCampaign first appeared on Easy Digital Downloads.

You can enable a “global” newsletter list, which all customers can have the option of signing up for during checkout. You can also select one or more lists that customers will be automatically subscribed to when purchasing specific products.

The post MailPoet first appeared on Easy Digital Downloads.

The Mad Mimi add-on for Easy Digital Downloads adds a simple checkbox to your checkout page, allowing users to sign up for your Mad Mimi newsletter right when they make a purchase.

Get more subscribers

When it comes to digital stores, it’s been proven that people sign up for newsletters more frequently at the checkout than anywhere else. Make the most of this critical interaction with customers and watch your mailing list grow!

Quick and easy setup

It’s quick and easy to get the Mad Mimi add-on up and running. Simply enter your Mad Mimi email address and API key, choose the email list to subscribe users to, and define the checkout field label – all within the Misc section of the Easy Digital Downloads Settings.

Simple customization

Want to add your own brand style to the checkbox? This extension gives you complete control over the text shown along with the subscribe check box. Use it to entice customers and persuade them to join your mailing list.

Customizing your checkbox text is a great way to show some personality, connect with your customers, and highlight the biggest incentives for subscribing. For example: “Join the movement,” “get exclusive deals in your inbox every week,” or “get inspired weekly with free design tips.”

About Mad Mimi

Mad Mimi is known for its user-friendly experience. From its intuitive interface and clean design, to its simplicity and affordability, Mad Mimi has been a long-standing email marketing choice for digital businesses of all sizes.

The post Mad Mimi first appeared on Easy Digital Downloads.

You can enable a “global” newsletter list, which all customers can have the option of signing up for during checkout. You can also select one or more lists that customers will be automatically subscribed to when purchasing specific products.

The post AWeber first appeared on Easy Digital Downloads.

Once activated, you have a checkbox added to your checkout screen that looks like this:

In the Extensions section of the Easy Digital Downloads Settings, you will have options to enter your Campaign Monitor API key, enter a Client ID, choose the email list to subscribe users to, and an option to define the checkout field label, as shown below:

The post Campaign Monitor first appeared on Easy Digital Downloads.

Subscribe customers to your lists

With this powerful extension you can grow and engage your audience by taking advantage of all the features Mailchimp provides. First and foremost, you can automatically subscribe customers to specific lists and groups based on the item(s) they have purchased. Plus, your customers can opt themselves into a list during checkout by simply checking a box.

Detailed eCommerce reporting

With complete support for Mailchimp’s eCommerce tracking, this extension also provides you with access to the eCommerce reports and automation tools inside of your Mailchimp account. You’ll be able to see which products are driving more subscribers as well as which campaigns in Mailchimp are resulting in more sales.

Segment your lists in so many ways

With the eCommerce data sent from Easy Digital Downloads, you’ll be able to create segments and groups which you can then use for future email campaigns. For example, you can create automated followup campaigns upselling your premium products to only those subscribers who purchased your basic or free downloads. Or you can send surveys to subscribers who purchased only certain products. Or you can create one-time campaigns to send to all customers who bought your old product to tell them about your new one. The possibilities are endless!

Pair Mailchimp with Free Downloads to grow your email list

This Mailchimp extension is fully integrated with our Free Downloads extension, making it even easier to grow your email list rapidly. With this combination, you can convert consumers of your free products into email subscribers, who are then much more likely to want your premium products once they discover just how awesome your free stuff is.

Control your subscription process

You know your business and your audience best. This extension allows you to control how and when customers get subscribed to your list and whether or not they are sent a “double opt-in” email. That email gives them an opportunity to confirm their desire to join your list and helps ensure you are only sending your campaigns to people who want to hear more from you.

Send purchase receipts through Mailchimp

Easy Digital Downloads sends fully customizable purchase receipts automatically to customers after they buy, with no extensions required. But there are a few features offered by Mailchimp which can make it beneficial to rely on their service for delivering these important emails. These include:

• Improved deliverability. Mailchimp’s email deliverability is second to none. If you’re sending a large volume of emails and/or are having deliverability issues, relying on Mailchimp to handle them will be a smart move.
• Use Mailchimp email templates. The email templates offered by Mailchimp are beautiful and easy to customize. If you want your purchase receipts to look just like the rest of the emails you send your subscribers, this integration makes it possible.
• A/B testing. With Mailchimp, any email campaign can be configured so that multiple alternate versions are sent and their results are compared so you can see which version performs better. By using this extension, you can run tests to figure out exactly how to optimize your purchase receipt emails.

Mailchimp is an incredibly powerful solution with many more features than we’ve mentioned here. To learn more about what Mailchimp offers, go here and see for yourself!

The post Mailchimp first appeared on Easy Digital Downloads.